Software Implementation Success is DEFINED in the Selection Process
A formal software and vendor selection ensures you pick the right solution and right partner.
Up to 75% of ERP software projects fail to meet their objectives.
(Gartner)
Picking the wrong solutions, and picking the wrong vendors are some of the leading causes of failure.
Our Approach
We have developed a specialized methodology tailored for business application software selections. Whether you are selecting an ERP, CRM, WMS, SCM, POS, HRMS or another solution, our structured approach ensures a thorough and effective process, providing clarity and confidence in every step of the selection journey.
Detail Requirements
6 weeks
Document organization’s future requirements:
- Focus on defining requirements for where the business is going,
not where it is - Gather requirements based on people needs, process needs, and technology needs
- Rank requirements by criticality
- Develop the business case with ROI expectations
Deliverables:
- Solution Requirement Documentation
- Vendor Requirement Documentation
- Business Case with ROI
Elicit Proposals 3 weeks
Create RFP and Contact Vendors
- Identify and compile a list of potential vendors who will receive RFP
- Distribute RFP
- Provide vendor briefings and clarify RFP
- Review proposals and shortlist candidates
Deliverables:
- Request for Proposal (RFP)
- Vendor Shortlist
Facilitate Demos 8 weeks
Select vendors for software demonstrations and attend demonstrations:
- Create real-world scenarios and use cases that reflect your organization’s business processes
- Key stakeholders and end-users attend, filling out vendor scorecard
- Contact references provided by the vendors to learn about their experiences with the software solution and the vendor’s support and service
Deliverables:
- Software & Vendor Assessment Scorecard
- Reference Scorecards
Investigate Options 2 weeks
Evaluate vendors against requirements and provide selection recommendation
- Aggregate software and vendor scorecard results from key stakeholders and end-users
- Provide a written recommendation for best path forward based on results
Deliverables:
- Software Scorecard Results
- Vendor Scorecard Results
- Reference Scorecard Results
- Executive summary with software and vendor recommendation
Negotiate 3 weeks
Review and negotiate contracts:
- Provide insight on typical negotiable terms
- Improve negotiation outcomes
- Ensure data protection and compliance
- Understand risk exposure
- Ensure that the scope and services cover the needs
Deliverables:
- Redlined Professional Services Statement of Work (SOW)
- Redlined Master Services Agreement (MSA)
- Redlined Software Licensing & Maintenance Order
Execute Contracts 1 week
Review and negotiate contracts:
- Sign contracts
- Align on next steps with vendor
- Transition to engagement team
- Inform vendors who were not selected
- Start planning for the software implementation phase
Deliverables:
- Signed contracts
- Risk Assessment
WHY CHOOSE NET AT WORK
Net at Work’s Fractional CIO & Advisory group offers specialized software and vendor selection services. Our aim is to guide organizations in choosing solutions that digitize operations, streamline processes, and bolster employee capabilities using cutting-edge technology and automation tools. Recognizing the significance of building for the future, many organizations opt for a formal software and vendor selection process.
When selecting a major business application like an ERP solution, it’s crucial to anticipate the long-term impact, as these solutions will likely be utilized well beyond 2040. Partnering with Net at Work ensures that your organization is equipped to make a judicious choice, aligning the solution with your strategic goals and future needs.
