Jasper Lumber Company Builds Workforce Success with Net at Work

By: | Category: Employee Experience

Sustainability, community, and a trusted payroll system power Jasper Lumber’s growth and success.

Located in Northwest Alabama, Jasper Lumber Company is a trusted name in southern pine lumber manufacturing. Known for producing high-quality lumber, the company is also deeply committed to sustainability, holding certification from the Sustainable Forestry Initiative. Jasper Lumber takes pride in preserving forests for future generations while serving as a key employer and contributor to the local community.

As one of the area’s largest employers, Jasper prides itself on its employees’ dedication to quality and safety. From offering safety bonuses to ensuring employees can work remotely when needed, Jasper places a high value on its workforce. Behind the scenes, Jasper relies on Sage HRMS and Net at Work to ensure these mission-critical processes run smoothly.

“The peace of mind this gives me makes me want to come to work,” says Spring McGraw, Payroll Clerk. “I know I can rely on the system and the team behind it.”

Managing complex payroll with a trusted partner

Running payroll weekly for 150+ employees across five entities is no small task —especially with the added complexities of shift differentials, garnishments, and ACA reporting. For Spring McGraw, Payroll Clerk at Jasper, ensuring payroll runs flawlessly is a top priority. “Payroll isn’t something you can afford to get wrong,” McGraw explains.

Before partnering with Net at Work, McGraw struggled with delayed support from their previous provider. “I’d get the ‘I’ll check into it’ response, and then I wouldn’t hear back,” she recalls. “I’m running payroll weekly, and I need answers immediately.”

With Net at Work’s Total Care program, Jasper has access to on-demand support, a video library of how-tos, training courses, and regular check-ins with a dedicated consultant. This comprehensive support plan ensures McGraw can resolve issues quickly and focus on her other responsibilities.

“Net at Work goes above and beyond,” McGraw says. “I know my consultant has other clients, but they always make me feel like a priority. It’s a level of support I’ve never had before.”

A seamless system that works as hard as they do

Sage HRMS is the backbone of Jasper’s payroll and HR operations, providing reliable tools for time and attendance, ACA reporting, garnishments, and workflow management.

The system’s flexibility allows Jasper to scale its operations as it grows. Currently, the system manages time and attendance for office staff, and plans are underway to roll it out to field workers once construction and expansions are complete.

The power of a great partnership

The partnership between Jasper and Net at Work is about trust and collaboration. McGraw values the depth of resources available at Net at Work, ensuring that even the most complex issues are resolved promptly. “If my consultant doesn’t have the answer, there’s always someone else at Net at Work who does,” she explains.

For McGraw, this support translates directly into job satisfaction. “The peace of mind this gives me makes me want to come to work,” she says. “I know I can rely on the system and the team behind it.”

Supporting growth with reliability

As Jasper continues to expand its operations, the relationship with Net at Work is a key component of its success. “Net at Work provides the tools and support we need to succeed,” McGraw concludes. “They allow us to focus on what we do best—delivering quality products while supporting our employees and protecting our environment.”

Download the full Net at Work success story to read more about Jasper Lumber’s pathway to operational excellence.