Your Competition is Killing Your Customer Retention: Don’t Fall Behind
Did you know that 91% of businesses with 11+ employees are using a CRM solution? And as a result − all of them have greatly increased their chances of customer retention.
Watch this on-demand webinar and see firsthand how Microsoft Dynamics 365 CRM can optimize your teams day-to-day processes resulting in increased efficiency and customer satisfaction and retention. You will see first-hand how this industry-leading CRM platform:
- Gives You The Full Picture – Understand customer information from: lead story, sales history, phone interactions, collections calls, and reported problems
- Optimizes Customer Support – Creating, tracking, & managing cases (tickets)
- Automates Processes – Using the power of the system to automate workflow
- Empowers Your Customer – Capture customer responses & preferences via email
- Provides a 24/7 Customer Self Service Portal – Show your customers you care by providing a platform to report and manage service tickets