New Sage X3 Online Help Center for
2024 R1 User and Higher
As you may be aware, a more interactive Online Help Center has been deployed.
From 2024 R1 and higher, users will automatically activate it from Sage X3 product and as well externally by this link: New Sage X3 Online Help Center.
The previous one is still accessible from previous releases until 2023 R2 (Previous Sage X3 Online Help Center). From 2025 R1, it will be definitively deprecated.
This is the reason why all users must now use only the New Online Help URL, which is continuously updated, and no longer the previous one. All users must as well, where it’s required, refresh the existing link captured on any documents, knowledge base etc.. before its decommissioning.
For example:
X3 Public Doc – Prerequisites (OLD) should be now X3 Public Doc – Prerequisites (NEW)
Please also note that if the Syracuse 2024 R1 or above has to be sent as an hotfix for a previous release, users will inherit of the new Online Help inside X3 product.
For any questions, please contact your Sage Support.
