NetSuite Cloud ERP Named a Leader By Forrester for Services and Distribution Businesses

Forrester Research has named Oracle NetSuite a leader in two recent reports, The Forrester Wave™: Digital Operations Platforms For Services Businesses, Q3 2020 and The Forrester Wave™: Digital Operations Platforms For Distribution Businesses, Q3 2020.

NetSuite was one of only three vendors to be named as leaders among 12 that qualified for evaluation in a Forrester Wave report covering the services sector and eight that qualified for the Wave report covering the distribution sector. In both cases, Oracle was also named a leader.

Forrester Waves are exhaustively researched guides for buyers of technology purchasing options.

Forrester cited NetSuite’s capabilities in enabling companies to cater their deployments to the specific needs of their businesses.

“NetSuite has a modern, flexible platform that allows for easy tailoring,” Forrester analysts wrote in both reports. “So if there’s something the vast suite can’t accomplish natively, you can extend it yourself (developer tools are another strength) or use partner services or apps.”

As more organizations have turned to cloud-based ERP, Forrester notes that platforms that improve use of next-generation automation and artificial intelligence will set themselves apart.

“Vendors that can provide modern, flexible, and AI-driven solutions position themselves to successfully deliver digital business transformation to their customers,” the reports state.
More practically speaking, Forrester reports that the ease of working with NetSuite’s software and the strength of its core functionality both resonate with customers.

“NetSuite customers like that the solution is relatively easy and fast to deploy (with some small deployments taking only 30 days), and the company’s billing and revenue management functionality is a particular strength.”

Forrester’s recognition of NetSuite underscores the company’s strong standing in the marketplace. It comes just months after NetSuite was named a leader on Gartner’s 2020 Magic Quadrant for cloud core financial management systems for midsize, large and global enterprises.