How to Find Your Sage X3 Version Number & Check for Recent Releases
Often, when you place a call to Helpdesk support, the first question you are asked is “What version are you on”? In this blog, we will review how to find your Sage X3 version and patch level number. Note: If you attempt to follow our instructions and find that you don’t have access to that section of the menu, you may not have the necessary Administrator permissions and should find someone on your team who does (or contact the Net at Work team to access for you.)
Once we find out what version of Sage X3 you are using, our team can inform you of the most recent patches for your version and what you need to do to become current. We can also advise you on what those patches will deliver and whether installing the most recent ones are worth investing your time.
Also, if you would like to get notifications for patches released by Sage, please contact your Account Manager. Tom or Jaleidy are happy to help. You can also find the latest patches available by visiting the “What’s new” section of the Sage X3 Online Help Center.
To Find Your Sage X3 Version Number
In Sage X3 V9
Go to Administration > Utilities > About and click on the name of the production folder.
In Sage X3 V11
Go to Administration > Utilities > About and click on the name of the production folder.
In Sage X3 V12
Go to Administration > Utilities > About and click on the name of the production folder.
Visit the Sage X3 Online Help Center to Check for New Releases
In Sage X3 V12
1. Click on the question mark icon in the upper right-hand corner and choose the ‘Online Help Center’ option.
2. Click on the ‘What’s new’ tab and select ‘Release Notes’.
3. This will open a new window where you can find the release notes.
For more information about finding your Sage X3 version number or checking for new releases, please contact us.
