CRM Collaboration At Its Best

This week we are very fortunate to be hosting a Sage CRM Bootcamp here in our New York City office. Sage Software is fully committed to investing in their partners and has sent some of their key architectural and development resources from Dublin to spend time working with the some of the most seasoned Sage CRM partners in North America. This session has been very exciting so far because Sage is not just talking at us but talking with us.  Anyone that has read anything about software development and releasing technology that works in a “real world” environment understands the importance of feedback.

Just into the first few hours of the session and we already were able to resolve some very complicated common customer issues, walk through cloud scalability scenarios, and validate needed capabilities in the product and the business cases for them brought forward by our customers.  More importantly, Sage is also here to understand where we want (or need to go) with product road map and is agile enough to document and change according to what the market demands.

It is hard to know where we will be by the end of the week but I hear there are some really cool iPad goodies for Sage CRM being previewed before their upcoming releases.  Kudos to Sage and welcome to all of our Sage CRM partners from around the country that made the long trip to the Bid Apple.  Look for another blog post next week where we will talk about some of what we learned from Sage’s Dublin experts.