Digital Transformation
for Midmarket-Sized Businesses
According to a frequently quoted study, about 70% of all significant business transformations will fail. But despite this grim statistic, there are clear guidelines to success for small-to-medium-sized businesses (SMBs) who realize their organizations need to significantly upgrade their technology systems.
“Technology investments can and should make improvements to the business, its processes, its people and its customer experience – and are rarely successful unless they do,” says Eric Sluss, Fractional CIO & Advisory Services with Net at Work. “Rather than viewing these as technology projects, view them as business, process and people projects.”
Simply stated, the four pillars of digital transformation are:
- Streamlining processes
- Digitizing paperwork
- Enabling employees
- Enhancing customer experience
In a recent podcast hosted by BetterTech, Sluss goes into detail about these four pillars, explaining how SMBs can create successful digital transformation plans by keeping the pillars at the heart of the process. The podcast also delves into timely topics such as how AI integration can—and should—address genuine business problems instead of being merely a technology adoption.
“The main thing with digital transformations is that these are difficult journeys for any organization to embark on,” says Eric Sluss, Fractional CIO & Advisory Services with Net at Work. “If I were going to climb Mount Everest, I would need to get the right training, the right gear, and the right mindset. With digital transformations, there’s planning, strategies that are specific to your company, and then a tailored roadmap that outlines the different initiatives that will get you to the future.”
You can watch the podcast: “Digital Transformation from Vison to Execution” below, or listen to it here.
Contact us to learn more about our Fractional CIO & Advisory Services for strategic technology and business guidance.
