Power Up Your Business with Creatio 8.2 Energy
Creatio, global vendor of a leading sales, customer service and marketing CRM, recently announced the release of Creatio 8.2 Energy. Combining the capabilities of next-generation AI tools with a powerful no-code platform, Creatio stated in a recent event that this release can help organizations realize productivity savings of up to 80% for key knowledge worker roles.
The primary capabilities of this release include:
- Copilot and AI: This tool is a comprehensive AI Command Center through which businesses can manage, modify and create AI scenarios. Copilot includes more than 20 new out-of-the-box AI use cases for CRM and assisted development. In keeping with the existing no-code platform, all teaching is done using natural language.
- CRM Excellence: Creatio 8.2 includes new features and updates for advanced order and proposal management, lead generation, and marketing campaign automation, along with marketplace extensions.
- No-code: Expanded Freedom UI capabilities, new drag-and-drop components, and simplified tools for designing no-code integrations.
Howden’s, the premiere trade kitchen supplier in the United Kingdom, was an early adopter of Creatio 8.2 Energy. When the company needed to replace legacy CRM systems, they chose Creatio for its no-code platform as well as its emphasis on an efficient, speedy user experience.
Since their implementation, Howden’s teams at multiple locations are seeing value in having one shared system, starting with improved communication through a shared dashboard used throughout the company. And now that employees can share data seamlessly, their strike rates (ratio of the number of prospects or inquiries to the number of sales) have improved due to better lead tracking. Howden’s can also keep a closer eye on contacts with their customer contacts, and they have been able to improve targeting of different audiences.
All Creatio customers can begin using the AI Command Center today and begin applying AI capabilities to their own specific use cases while taking advantage of a wealth of enhanced features.
Interested in learning more about how a next-generation CRM can help unleash the power of your organization? Contact us to learn more about how you can scale up your sales, customer experience, and marketing.
